Global Solutions LLC implemented the National Suggestions and Complaints Platform as part of a strategic initiative under Oman Vision 2040. Working in collaboration with the Vision 2040 Implementation Follow‑up Unit and ITHCA Group, we ensured that the platform was fully aligned with national priorities and objectives. Our role encompassed comprehensive program management, overseeing planning, execution, and stakeholder coordination to deliver a solution that met the highest standards of governance and efficiency.

To guarantee platform reliability and performance, we provided robust quality assurance services throughout the project lifecycle. This included monitoring system functionality, validating compliance with national requirements, and ensuring that the platform delivered a seamless experience for citizens and institutions alike. The project reflects our commitment to supporting Oman’s digital transformation journey by delivering innovative, reliable, and nationally aligned solutions.