Artificial Intelligence Strategy & Enablement Consultancy

Client

Ministry of Commerce, Industry and Investment Promotion - MOCIIP

Business Line

Consulting & Digital Transformation

Project Year

2024

Location

Muscat

Client's Website

Case Study

Global Solutions LLC partnered with the Oman Chamber of Commerce & Industry (OCCI) to deliver a comprehensive Artificial Intelligence Strategy & Enablement consultancy.

This initiative was designed to enhance operational intelligence, streamline decision-making, and foster deeper stakeholder engagement, while aligning with the strategic pillars of Oman Vision 2040.

Through this engagement, we assessed OCCI’s digital maturity, crafted a tailored AI strategy and roadmap, recommended suitable technologies, and developed predictive dashboards. To ensure executive alignment, we also established structured feedback channels and communication loops.

Key Business Imperatives

  • Position OCCI as a digitally empowered institution driving innovation and operational excellence.
  • Leverage AI to enhance service delivery, responsiveness, and member engagement.
  • Enable data-driven policy formulation aligned with national development goals.
  • Support private sector growth through intelligent insights and predictive analytics.
  • Align institutional transformation with Oman Vision 2040.

Challenges Addressed:
OCCI faced several barriers to digital transformation, including fragmented data sources, limited real-time insights, and the absence of a unified AI strategy. Additional challenges included the need for scalable, secure, and context-aware AI tools, as well as low automation in feedback and performance tracking mechanisms.

Deliverables:
Global Solutions LLC delivered a suite of targeted AI solutions designed for measurable impact:

  • AI Strategy & Roadmap aligned with OCCI’s governance model and future aspirations.
  • Use Case Identification across financial forecasting, sector performance, and customer satisfaction.
  • Data Integration & Visualization through GIS-enabled dashboards.
  • Predictive Analytics Engine for forecasting, gap analysis, and benchmarking.
  • Feedback & Engagement System for stakeholder sentiment and service refinement.

Capabilities:
Our consultancy was backed by:

  • Proven expertise in digital transformation across government and SME sectors.
  • Advanced capabilities in AI, machine learning, and data engineering.
  • Experience designing national platforms and eServices for over 340 services.
  • ISO-certified processes ensuring quality and security.
  • Strategic partnerships with global AI experts and technology providers.

Results & Benefits:
The project delivered tangible outcomes that positioned OCCI as a regional leader in AI-driven commerce and industry enablement:

  • A clear, actionable AI roadmap tailored to OCCI’s strategic goals.
  • Enhanced data visibility and real-time decision support for leadership.
  • Improved stakeholder engagement through automated feedback systems.
  • Strengthened institutional capacity in AI adoption and governance.